You call it "Encore DVD," which was no longer the name after about Encore DVD 2.0 (which was a standalone and also bundled, for the first time with PR CS2 - I think). If it still fails to update then I would recommend you remove all Adobe software, followed by running the CC Cleaner Tool from Use the Creative Cloud Cleaner Tool to solve installation problems, and then reinstall Creative Suite 6. Only after you run Premiere Pro CS6 and activate can you activate Encore CS6. Jeremyl10744730, try the update you were provided. Obviously I dont have a serial number being a Creative Cloud subscription. In any event, CS6 installations install Encore CS6 as part of the install of PR CS6. I opened Adobe Enore today and it asked Provide a serial number and would not launch the application. I opened the Creative Cloud Preferences, changed the Language from English (North America. You say " a disk and serial number for CS6 and Encore DVD." I just realized you are not the OP that posted the screenshot showing Master Collection CS6. Im running Mavericks 10.9.1 I opened Adobe Enore today and it asked Provide a serial number and would not launch the application. The problem I have heard most often in the recent past is that the install and activation went okay, but not the update of Encore from the basic installed version. Can you provide more detail on what you are seeing? You enter the serial number and then what happens? Are you getting any indication that it is an invalid license? We hear this from time to time: it was an educational license, or even after working for years, was determined to have been from a pirated source. MIT, support has answered such questions incorrectly before. If you have a serial number, it would be in your Adobe account or email you got when you purchased it. It has been some time since I last reinstalled, and needed to activate CS6, but I am having no problems, and do not recall this. If you purchased Premiere Pro CS6, you would have received a serial number on the package at that time. Replace 10.0 with version of Adobe being used. For 64 bit OS : HKEYLOCALMACHINESOFTWAREWow6432NodeAdobeAdobe Acrobat10.0RegistrationSERIAL. Can someone provide an official statement that CS6 activation servers are gone? I have not heard that. HKEYLOCALMACHINESOFTWAREAdobeAdobe Acrobat10.0RegistrationSERIAL.
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